When you buy, hire or refurbish equipment through us, you should know what standard the equipment has been prepared to and what support you can expect afterwards.
We've been supplying, maintaining and refurbishing forklifts and materials handling equipment since 1994.
Our aim is straightforward: supply equipment that's suitable for the job, prepare it properly and support it once it's working on your site.
This page explains the standards we currently apply across used equipment, refurbishment and hire.
A used forklift can be a very good investment when it's been selected and prepared properly.
We supply used forklifts across a range of makes, fuel types and applications, including electric, LPG and diesel trucks.
Condition matters just as much as age or operating hours, which is why we look at the machine itself and the work required before it is supplied.
Where a machine needs more extensive work, it can also be taken through one of our refurbishment options.
We offer 3-star, 4-star and 5-star refurbishment packages.
The level of work depends on the condition of the machine and the package selected.
Depending on the refurbishment level, our current published process can include:
The idea is simple: the higher the refurbishment level, the more extensive the work carried out before the machine goes back into service.
We currently offer a three-month warranty on refurbished equipment. The previously published four-month warranty for the 3-star package and six-month warranty for the 5-star package are no longer current.
The precise cover, exclusions and any conditions applying to an individual machine will be set out in the relevant quotation, sales documentation or warranty terms.
If you're buying a refurbished forklift from us, we'll explain the warranty that applies before you commit.
Our refurbishment packages include a Thorough Examination Certificate where stated.
A Thorough Examination is separate from routine servicing. It is a formal examination of relevant safety-critical parts of the lifting equipment.
TAG carries out Thorough Examinations directly, using its own fully qualified engineers.
We think this distinction matters. A machine can look clean and freshly painted, but that doesn't tell you whether its lifting equipment has been formally examined.
Where a Thorough Examination Certificate is included, it gives the customer additional documented evidence about the machine at the point it is supplied.
When you hire equipment from us, our current commitment is that the machine is serviced, safety checked and ready to work when it arrives.
Our hire offering also includes maintained equipment, with servicing and breakdown support included where applicable.
For long-term forklift hire, TAG currently promotes fixed monthly pricing that includes servicing, breakdowns, repairs and maintenance.
That means customers are not simply hiring the machine and being left to organise routine maintenance themselves.
Equipment reliability doesn't stop once the machine has been delivered.
We provide planned servicing, repairs and breakdown support for forklifts and materials handling equipment across the North West.
For hire customers, ongoing maintenance forms part of the support available during the hire period.
For customers who own their equipment, we can also provide planned servicing and maintenance separately.
Where we supply new equipment, manufacturer warranty cover may apply.
The length and terms of that warranty can vary by manufacturer and model.
Rather than using one blanket warranty statement across everything we sell, we'll explain the warranty that applies to the particular machine you're buying.
That keeps things clearer and avoids making promises that don't apply to every piece of equipment.
Used equipment can vary significantly in age, condition and specification.
Where warranty cover applies, we'll explain the level and duration of that cover at the point of sale.
Refurbished equipment currently carries a three-month warranty, subject to the terms provided for the specific sale. Do not assume the same warranty applies to used equipment that has not been refurbished.
If you're unsure what warranty applies to a particular machine, ask us and we'll explain it before you buy.
We could simply describe our equipment as “high quality” or “prepared to a high standard”.
We think it's more useful to explain what that actually means.
For customers, the important questions are usually straightforward:
Those are the things we want customers to understand before making a decision.
If you're considering a new, used or refurbished forklift and want to understand exactly what's included, speak to us.
We're based in Trafford Park and support businesses across Manchester and the wider North West.
Call us on 0161 848 0555 or send us an enquiry through the website.
We'll explain the machine, the preparation work carried out, the warranty that applies and the servicing support available afterwards.
Send us a few details and one of the team will come back to you with availability and a price for forklifts and equipment. Prefer to talk? Call us on 0161 848 0555.
We will never share your details. Most enquiries get a reply the same working day.
